We are currently developing push notification functionality to integrate with our CIM Mobile App. This method of notification uses mobile data/wifi to push a message to the phone’s lock screen, which can then be read by the user logging into the app with their 4 digit pin code. This requires the recipient to have downloaded the CIM app and to have enabled the push notifications in their phone settings.
Push notifications are faster, more reliable and can handle more information than a standard SMS and we are excited about this new addition to CIM. It also allows very granular two-way communication between the initiator and responders and is often a much more reliable means of communication than SMS when phone networks are handling large amounts of traffic. If the push notification cannot be delivered, CIM will automatically send the message via SMS, ensuring that the message gets through.